// 00 — ABOUT
About Me
SOC Team Leader · Cybersecurity Professional
I'm Shubham Singla, a cybersecurity professional based in Melbourne, Australia. I lead a Security Operations Centre team at NAB, where I direct incident triage, escalation, and resolution across 150+ security calls and alerts every day. Before stepping into leadership, I worked hands-on as a Cyber Security Analyst doing web application penetration testing with Burp Suite Pro, Nessus vulnerability scanning, and infrastructure hardening. Outside of work I ship privacy-first products under the handle CyberShubhs: ScamChecker, a scam-analysis tool used by 1,000+ people; ForgeLift, a native iOS gym and macro tracker live on the App Store; and ConverterHub, a suite of fully client-side developer utilities — all built so users never hand over credentials or personal data. I run a Proxmox-based security home lab where new skills get practised and my own apps get attacked before release, and I'm currently studying for the CompTIA Security+ certification.
// 01 — EXPERIENCE
Experience
SOC Team Leader
- Led SOC operations during high-volume periods, managing 150+ security calls and alerts daily.
- Directed incident triage, escalation, and final resolution, ensuring SLA and client compliance.
- Set priorities, allocated workloads, and guided the team to maintain operational efficiency.
- Acted as the final authority on incident severity, response actions, and closure decisions.
- Coordinated with stakeholders and clients to communicate incidents, remediation, and outcomes.
Cyber Security Analyst
- Performed web app security testing on Web Commander, Events Booking, Exsited ERP, and Reed Events using Burp Suite Pro and manual testing (SQL, XSS).
- Conducted data access control checks across role-based views in Events Booking.
- Used Kali tools for directory, brute-forcing, and HTTP header analysis.
- Ran Nessus scans to identify vulnerabilities across WebAlive's network.
- Performed server setup with XCP-ng, Proxmox and VM creation on Rocky Linux 9.
- Performed API testing using Postman and performed manual testing.
Security Operations Centre Operator
- Managed over 150 calls daily, ensuring timely and effective response to security incidents.
- Actioned tickets based on client needs, improving response times by 20%.
- Provided technical support for security systems, enhanced functionality, and reliability.
- Delivered excellent customer service, addressing client inquiries and concerns.
- Implemented and monitored security protocols, resulting in a safer environment.
// 02 — SKILLS
Skills
Cybersecurity Operations
Technical Skills
Development & Tools
// 03 — CERTIFICATIONS
Certifications & Study
CompTIA Security+ (SY0-701)
In progress — studying, with each exam domain practised hands-on in my home lab
// 04 — CONTACT