// 00 — ABOUT
About Me
Security Operations Centre Operator · Cybersecurity Professional
I'm Shubham Singla, a Melbourne-based cybersecurity professional seeking my next role in security operations, incident response, or vulnerability assessment. At NAB, I work as a Security Operations Centre Operator, responding to security calls, actioning tickets, and supporting clients and security systems. My earlier work at Web Alive covered web application testing with Burp Suite Pro, Nessus vulnerability scans, and infrastructure hardening.
// 01 — EXPERIENCE
Experience
Security Operations Centre Operator
- Managed over 150 calls daily, ensuring timely and effective response to security incidents.
- Actioned tickets based on client needs, improving response times by 20%.
- Provided technical support for security systems, enhanced functionality, and reliability.
- Delivered excellent customer service, addressing client inquiries and concerns.
- Implemented and monitored security protocols, resulting in a safer environment.
- Founded a cybersecurity business supporting Australian small businesses with practical security reviews and remediation guidance.
- Develop security assessment workflows, plain-English reports, email and invoice-fraud controls, and staff awareness resources.
- Manage service design, scoping, and client communication, keeping assessment boundaries and approvals clear.
Cyber Security Analyst
- Performed web app security testing on Web Commander, Events Booking, Exsited ERP, and Reed Events using Burp Suite Pro and manual testing (SQL, XSS).
- Conducted data access control checks across role-based views in Events Booking.
- Used Kali tools for directory, brute-forcing, and HTTP header analysis.
- Ran Nessus scans to identify vulnerabilities across WebAlive's network.
- Performed server setup with XCP-ng, Proxmox and VM creation on Rocky Linux 9.
- Performed API testing using Postman and performed manual testing.
Founder
Yarra Secure
I founded Yarra Secure to make practical cybersecurity accessible to Australian small businesses: security reviews, email and invoice-fraud controls, staff training, and secure technology setup.
Visit Yarra Secure (opens in a new tab)Products & Practice
Outside my SOC work, I build and operate ScamChecker, ForgeLift, and ConverterHub. I practise security testing in my isolated home lab and am studying for CompTIA Security+.
Explore my case studies// 02 — SKILLS
Skills
Cybersecurity Operations
Technical Skills
Development & Tools
// 03 — CERTIFICATIONS
Certifications & Study
CompTIA Security+ (SY0-701)
In progress — studying, with each exam domain practised hands-on in my home lab
// 04 — EDUCATION
Education
Bachelor of Networking (Cybersecurity)
Melbourne Institute of Technology
December 2024