About Me

SOC Team Leader · Cybersecurity Professional

I'm Shubham Singla, a cybersecurity professional based in Melbourne, Australia. I lead a Security Operations Centre team at NAB, where I direct incident triage, escalation, and resolution across 150+ security calls and alerts every day. Before stepping into leadership, I worked hands-on as a Cyber Security Analyst doing web application penetration testing with Burp Suite Pro, Nessus vulnerability scanning, and infrastructure hardening. Outside of work I build and ship security tooling and full-stack web applications under the handle CyberShubhs.

150+
security calls triaged daily
20%
faster incident response times
Team Leader
NAB SOC, Melbourne

Experience

SOC Team Leader

NAB SOC
Oct 2025 - CurrentDocklands, VIC
  • Led SOC operations during high-volume periods, managing 150+ security calls and alerts daily.
  • Directed incident triage, escalation, and final resolution, ensuring SLA and client compliance.
  • Set priorities, allocated workloads, and guided the team to maintain operational efficiency.
  • Acted as the final authority on incident severity, response actions, and closure decisions.
  • Coordinated with stakeholders and clients to communicate incidents, remediation, and outcomes.

Cyber Security Analyst

Web Alive
June 2025 - Oct 2025South Yarra, VIC
  • Performed web app security testing on Web Commander, Events Booking, Exsited ERP, and Reed Events using Burp Suite Pro and manual testing (SQL, XSS).
  • Conducted data access control checks across role-based views in Events Booking.
  • Used Kali tools for directory, brute-forcing, and HTTP header analysis.
  • Ran Nessus scans to identify vulnerabilities across WebAlive's network.
  • Performed server setup with XCP-ng, Proxmox and VM creation on Rocky Linux 9.
  • Performed API testing using Postman and performed manual testing.

Security Operations Centre Operator

NAB SOC
Feb 2024 - Oct 2025Docklands, VIC
  • Managed over 150 calls daily, ensuring timely and effective response to security incidents.
  • Actioned tickets based on client needs, improving response times by 20%.
  • Provided technical support for security systems, enhanced functionality, and reliability.
  • Delivered excellent customer service, addressing client inquiries and concerns.
  • Implemented and monitored security protocols, resulting in a safer environment.

Skills

Cybersecurity Operations

Incident ResponseThreat DetectionRisk AssessmentComplianceMobile Testing

Technical Skills

Penetration TestingVulnerability AssessmentWeb App Security (Burp Suite)Linux AdministrationAPI Testing

Development & Tools

Scripting & AutomationVersion Control (Git)Network ConfigurationSDLC Awareness

Get in Touch

contact@shubhamsingla.tech
Melbourne, VIC, Australia